Privacy Policy

Privacy Policy

Last updated: 25 August 2026

AssetTags.ie respects your privacy and is committed to protecting your personal information.

AssetTags.ie is a trading name of CardLogic Limited, a company registered in Ireland under company number 478303.

For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, CardLogic Limited is the data controller responsible for personal data processed through AssetTags.ie.

1. Who We Are

CardLogic Limited
Trading as AssetTags.ie
Registered in Ireland
Company Number: 478303
Registered Office: Kilkenny Commercial Centre, Sion Road, Kilkenny, R95 A58R, Ireland

Email: info@assettags.ie
Telephone: 01 506 5661

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

2. Personal Information We Collect

Depending on how you use our website or interact with us, we may collect the following information.

Contact Information

This may include:

  • Name

  • Company or organisation name

  • Email address

  • Telephone number

  • Billing address

  • Delivery address

Order Information

When you place an order or request a quotation, we may collect:

  • Products ordered

  • Quantities

  • Order values

  • Billing information

  • Delivery information

  • Purchase order details

  • Order history

  • Customer account information

Custom Artwork and Product Information

Where you order customised products, we may receive information such as:

  • Logos

  • Artwork

  • Company names

  • Contact details

  • Asset numbers

  • Serial numbers

  • Barcode data

  • QR code data

  • Custom text

  • Other information required to manufacture your order

Customers should avoid including unnecessary personal information in artwork or custom data supplied to us.

Payment Information

Payments on AssetTags.ie are processed using Stripe.

Stripe may collect and process payment information including:

  • Cardholder name

  • Billing address

  • Payment card information

  • Transaction information

  • Device and security information

CardLogic Limited does not normally receive or store your complete payment card number.

We may receive limited information from Stripe, such as:

  • Payment status

  • Transaction reference

  • Payment method

  • Billing details

Stripe processes payment information in accordance with its own privacy and security policies.

Website and Technical Information

When you visit AssetTags.ie, we may collect technical information including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of visits

  • Website interactions

  • Cookie identifiers

Some of this information may be collected using cookies and similar technologies.

Please see our Cookie Policy for further information.

Contact Forms

AssetTags.ie uses Elementor Forms for website enquiry and contact forms.

When you submit a form, the information you enter may be:

  • Sent to us by email

  • Stored within our WordPress website database

  • Processed by our website hosting infrastructure

Form information may include your:

  • Name

  • Email address

  • Telephone number

  • Company

  • Enquiry

  • Product requirements

  • Artwork or files you choose to provide

We use this information to respond to your enquiry or quotation request.

Communications

If you contact us, we may keep records of communications including:

  • Emails

  • Contact form submissions

  • Quote requests

  • Telephone enquiries

  • Customer service correspondence

  • Complaints

3. How We Collect Personal Information

We may collect personal information:

  • Directly from you

  • When you place an order

  • When you create an account

  • When you request a quotation

  • When you submit an Elementor contact form

  • When you contact us by email or telephone

  • When you upload artwork

  • When you subscribe to marketing communications

  • Automatically through our website

  • From Stripe

  • From delivery and courier companies

  • From your employer or organisation where they place an order involving you

Where personal information is provided to us by a company or organisation, that organisation is responsible for ensuring it has an appropriate basis for providing the information.

4. How We Use Your Personal Information

We use personal information for the following purposes.

Processing and Fulfilling Orders

We use information to:

  • Process orders

  • Process or confirm payments

  • Prepare artwork

  • Manufacture customised products

  • Deliver products

  • Provide order updates

  • Handle returns and complaints

The lawful basis for this processing is generally that it is necessary to perform a contract with you or to take steps at your request before entering into a contract.

Providing Quotations

We use information you provide through our website, Elementor Forms, email or telephone to prepare quotations and respond to product enquiries.

This processing is generally necessary to take steps at your request before entering into a contract.

Customer Service

We use personal information to:

  • Answer questions

  • Resolve problems

  • Provide product advice

  • Handle complaints

  • Assist with returns or replacements

Depending on the circumstances, this processing may be necessary for performance of a contract or based on our legitimate interest in providing customer service and managing our business.

Accounting and Legal Obligations

We may process and retain information where necessary to comply with legal, accounting and tax obligations.

This can include:

  • Invoices

  • Transaction records

  • VAT records

  • Credit notes

  • Order information

The lawful basis is compliance with our legal obligations.

Fraud Prevention and Website Security

We may process information where necessary to:

  • Protect our website

  • Detect suspicious transactions

  • Prevent fraud

  • Protect our systems

  • Enforce our legal rights

We rely on our legitimate interests in protecting our business, customers and systems.

Website Analytics

AssetTags.ie uses Google Analytics to help us understand how visitors use the website.

Google Analytics may collect information such as:

  • Pages viewed

  • Time spent on pages

  • Approximate location

  • Device and browser information

  • Referring websites

  • Website interactions

Where required, Google Analytics will only be activated after you have provided consent through our cookie controls.

We use this information to understand website performance and improve our products, content and user experience.

Google Ads

We use Google Ads to advertise our products and services.

Google Ads and related Google technologies may use cookies or similar technologies to:

  • Measure advertising performance

  • Track conversions

  • Understand whether visitors arrive through advertising

  • Support remarketing or audience measurement where enabled

Where consent is required, these technologies will only be activated after you have provided consent.

Further information is available in our Cookie Policy.

5. Lawful Bases We Rely On

Depending on the processing activity, we may rely on one or more of the following lawful bases under GDPR.

Contract

Where processing is necessary to:

  • Process your order

  • Provide a quotation

  • Deliver products

  • Provide customer service relating to your order

Legal Obligation

Where we are required to process or retain information to comply with laws relating to areas such as:

  • Taxation

  • Accounting

  • Company law

  • Consumer protection

Legitimate Interests

We may process information where necessary for our legitimate business interests, including:

  • Operating and improving our business

  • Providing customer support

  • Preventing fraud

  • Maintaining website security

  • Managing business relationships

  • Establishing or defending legal claims

We will only rely on legitimate interests where those interests are not overridden by your rights and freedoms.

Consent

We may rely on your consent for activities including:

  • Google Analytics

  • Google Ads tracking

  • Advertising cookies

  • Analytics cookies

  • Certain marketing communications

  • Other non-essential tracking technologies

Where we rely on consent, you may withdraw it at any time using our cookie controls or by contacting us.

6. Who We Share Information With

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to operate our business.

Stripe

We use Stripe to process online payments.

Stripe receives the information necessary to securely process your payment and prevent fraudulent transactions.

Google

We use services provided by Google including:

  • Google Analytics

  • Google Ads

  • Advertising and conversion measurement technologies

Google may process technical, device and cookie information where these services are enabled.

Non-essential Google tracking technologies are subject to your cookie consent choices where required.

Hetzner

Our website is hosted using infrastructure provided by Hetzner.

Website data may therefore be processed on Hetzner servers as part of:

  • Website hosting

  • Database hosting

  • Server security

  • Backups

  • Website operation

This can include order records, account information, contact form submissions and technical server logs.

Elementor

We use Elementor to build and operate parts of the AssetTags.ie website, including website forms.

Information submitted through Elementor Forms may be stored within our WordPress website and sent to us for the purpose of responding to enquiries.

Delivery and Courier Companies

We may provide information including your:

  • Name

  • Delivery address

  • Telephone number

  • Email address where necessary

to delivery and courier companies so they can complete your delivery.

Manufacturing and Production Partners

Where products are manufactured or processed by a third-party production partner, we may provide information necessary to complete the order.

This may include:

  • Artwork

  • Product specifications

  • Numbering

  • Barcode or QR code data

  • Delivery information where appropriate

We aim to provide only the information reasonably necessary for production.

Professional Advisers

We may share information with professional advisers including:

  • Accountants

  • Solicitors

  • Tax advisers

  • Insurers

where reasonably necessary.

Government and Regulatory Authorities

We may disclose information where required by law or where necessary to comply with a lawful request from a public authority.

7. WooCommerce and Online Orders

AssetTags.ie uses WordPress and WooCommerce to operate its online shop.

When you place an order, information entered during checkout may be stored within our website systems.

This can include:

  • Name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order details

  • Account information

  • Delivery information

  • Payment status

We use this information to process your order, maintain transaction records and provide customer service.

8. Cookies

AssetTags.ie uses cookies and similar technologies.

Essential Cookies

Some cookies are necessary for the operation of the website.

These may be used to:

  • Operate the WooCommerce shopping cart

  • Maintain login sessions

  • Process checkout

  • Remember essential website settings

  • Maintain website security

Essential cookies do not normally require consent where they are strictly necessary to provide the service requested.

Analytics Cookies

We use Google Analytics to understand how visitors use our website.

Where consent is required, Google Analytics cookies will not be set until consent has been provided.

Advertising Cookies

Google Ads and related technologies may use cookies to measure advertising performance and conversions.

Where consent is required, advertising cookies will not be set until consent has been provided.

You can manage your preferences through our cookie consent controls.

Further information is available in our Cookie Policy.

9. International Transfers

Some of the service providers we use may process personal information outside Ireland or the European Economic Area.

This may apply, for example, to certain services provided by Google or Stripe.

Where personal information is transferred outside the EEA, we will take appropriate steps to ensure that the transfer complies with applicable data protection law.

These measures may include:

  • A European Commission adequacy decision

  • Standard Contractual Clauses

  • Other legally recognised safeguards

The safeguards used will depend on the service provider and destination involved.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet legal, accounting and regulatory requirements.

Order and Accounting Records

Order, invoice and transaction records may be retained for the period required under applicable tax, accounting and company law requirements.

Customer Enquiries

General enquiries and Elementor Form submissions may be retained for as long as reasonably necessary to respond to the enquiry and maintain an appropriate business record.

Artwork and Production Files

Artwork, proofs and production information may be retained after completion of an order where reasonably necessary to:

  • Process repeat orders

  • Deal with queries

  • Resolve manufacturing issues

  • Maintain order history

Website Logs

Technical server and security logs may be retained for a limited period where necessary for website security, troubleshooting and fraud prevention.

Analytics Information

Analytics information is retained in accordance with our Google Analytics settings and applicable cookie consent choices.

Marketing Information

Marketing information will generally be retained until you unsubscribe, withdraw consent or we determine that it is no longer appropriate to retain it.

11. Your Data Protection Rights

Subject to applicable law, you may have the following rights.

Right of Access

You may request confirmation of whether we process your personal data and request a copy of the personal information we hold about you.

Right to Rectification

You may ask us to correct inaccurate or incomplete personal information.

Right to Erasure

In certain circumstances, you may ask us to delete your personal information.

This right is not absolute. We may need to retain certain information where required by law or where another lawful basis applies.

Right to Restriction

You may ask us to restrict the way we process your personal information in certain circumstances.

Right to Data Portability

Where applicable, you may request certain information in a structured, commonly used and machine-readable format or ask for it to be transferred to another controller.

Right to Object

You may object to certain processing based on legitimate interests.

You also have the right to object at any time to processing of your personal information for direct marketing.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

This includes consent for analytics and advertising cookies.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

12. How to Exercise Your Rights

To exercise any of your data protection rights, please contact:

Email: info@assettags.ie

Please provide sufficient information to allow us to identify you and understand your request.

Where reasonably necessary, we may request additional information to verify your identity.

We will respond in accordance with the time limits required by applicable data protection law.

13. Complaints

If you have concerns about how we process your personal information, please contact us first so that we can investigate the issue.

You also have the right to lodge a complaint with the Irish Data Protection Commission.

Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland

Website: www.dataprotection.ie

14. Marketing Communications

We may send marketing communications where permitted by law.

You can unsubscribe at any time by:

  • Using the unsubscribe link contained in a marketing email

  • Contacting us at info@assettags.ie

Service communications relating to an existing order, quotation or enquiry are not marketing communications and may still be sent where necessary.

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

You should review the privacy information provided by those websites before providing personal information to them.

16. Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

Our website and associated data are hosted on server infrastructure provided by Hetzner and protected using appropriate server, website and access security measures.

However, no internet-based system can be guaranteed to be completely secure.

17. Children

AssetTags.ie is primarily intended for business and adult customers.

We do not knowingly seek to collect personal information directly from children.

If we become aware that personal information relating to a child has been provided to us inappropriately, we will take reasonable steps to address the situation.

18. Automated Decision-Making

We do not currently use personal information to make decisions about individuals solely through automated processing that produce legal or similarly significant effects.

If this changes, we will update this Privacy Policy.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services

  • Changes to the technologies we use

  • Changes to our service providers

  • Changes to applicable law

The most recent version will be published on AssetTags.ie with the date it was last updated.

20. Contact Details

For privacy enquiries, requests or complaints, contact:

CardLogic Limited
Trading as AssetTags.ie
Registered in Ireland
Company Number: 478303
Registered Office: Kilkenny Commercial Centre, Sion Road, Kilkenny, R95 A58R, Ireland

Email: info@assettags.ie
Telephone: 01 506 5661

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